Conflict Resolution at Work

17 - 18 Juli 2013 | Hotel Puri Denpasar / Balairung / Amos Cozy - Jakarta

Training Description :

Conflict Resolution Skill is critical factor for employees since they usually taking pressure which may resulting in a conflict situation at work. The conflict resolution at work training provide a comprehensive training program to the participants to increase coaching and mentoring Skill level performance and at the end employee satisfaction

Training Objective :

By the end of this course, delegates will :

  • Understand how to coup with conflict at work
  • Understand how to conduct good conflict resolution

Training Method:

Skills are extensively practised during the workshop so that the delegates are ready to implement new behaviour on their return to work.

Outline :

  • Component of critical thinking
  • Non linear thinking
  • Logical training
  • Active listening
  • Evaluate information
  • Benefit of critical thinking
  • Changing your perspective
  • Problem solving

Who should attend ?

Anyone, whose role coaching others, for example: managers and supervisors

Investasi : Rp 3.000.000,-untuk pembayaran sebelum tanggal 10 Juli 2013

  • Rp 3.500.000,- harga normal
  • Rp 3.250.000,- per peserta untuk pendaftaran > 2 orang

Include : Hand Out Modul, 2x Coffee break, Lunch, Certificate & Bonus souvenir

Course Leader :Haikal J. Mukhtar ST, MMPraktisi yang telah berpengalaman lebih dari 10 tahun di bidang Sales, Keuangan dan Perbankan serta telah bekerja di beberapa perusahaan MNC dalam berbagai posisi managerial. Sebagai seorang lulusan Magister Management – Finance and Banking dari Universitas Indonesia dan the Citibank Asia Pacific Banking Institute Executive Development Program, Mr. Heikal menghadirkan suatu percampuran yang unik antara akademisi dan pengalaman praktisional terutama meliputi berbagai project di dalam dan luar negeri, penempatan di berbagai posisi dan wilayah wilayah di dalam negeri serta pengembangan bisnis di sektornya Sebagai fasilitator dari beberapa modul pelatihan khususnya dalam bidang Sales, Keuangan dan Perbankan, Mr. Heikal melengkapi setiap modul pelatihan yang diselenggarakan dengan aplikasi komputer praktis barbasis MS Excel, sehingga materi lebih mudah dipahami sekaligus diimplementasikan di tempat kerja.